Privacy Policy

Com-Assist Solutions Pty Ltd Privacy Policy

This statement outlines the privacy policy of Com-Assist Solutions Pty Ltd. It explains the following:

  • What personal information of yours is being collected
  • With whom the information may be shared
  • What confidentiality procedures are in place to protect the loss, misuse or alteration of information under the company’s control
  • How the information is used

What personal information is collected?

Com-Assist Solutions Pty Ltd gathers information voluntarily provided by you both in written form and electronic form via the Website or email.

Sharing information

  • Unless permission is granted to Com-Assist Solutions Pty Ltd, no disclosure of any individual’s or organisation information will be made available.
  • Initial sales and support requests via email, web site or telephone are passed on to the appropriate personnel.

Client Confidentiality

All information about Com-Assist Solutions Pty Ltd clients is strictly confidential and not released to anyone outside Com-Assist Solutions Pty Ltd for any purpose unless permission is granted. Com-Assist Solutions Pty Ltd manage client information in the following ways:

  • All client files received are stored in a secure folder on our network and are deleted upon completion of work.
  • Under no circumstances is any paper relating to a client’s data, data files taken from the premises of Com-Assist Solutions Pty Ltd other than to the client site.
  • All paper material containing any client information is destroyed in a secure manner.

How the information is used

We use this information to:

  • Provide client sales and support to you and your organisation
  • Inform you and your organisation via post and email of updates, and events